You would need to create an Invoicing statistics report, adding in the “Price Item” to the “Sort” field and then adding the price items you wish to report on.  Then within the “Values Used” field on the “Invoicing” tab of the report select “Statistical Weeks”

There is a helpsheet (no.HS240) which covers this.  Please click on the following link to view or download helpsheet – HS240 Statistics – Invoicing – Student Weeks by Price Item.docx

Class is not a multilingual, however all the products sold that are set up within the price list including tuition, accommodation, transfers and sundries can be named in the relevant languages in order for invoices and documents to be produced showing the booking details in the required language.

There is a helpsheet (no.HS126) which covers this.  Please click on the following link to view or download helpsheet – HS126 Enrolment – Correspondence Languages.docx

There are two stages to this progress:

Create a document template
Create a quick report to find the hosts in order to merge the documents

There is a helpsheet (no.HS054) which covers this.  Please click on the following link to view or download helpsheet – HS054 Documents – Host Family Confirmation Letters.docx

The purpose of assessments is to record the student marks, typically at the end of a course before moving onto University. The marks can be weighted according to assessment type and course structure. Exit marks can also be recorded which are usually held for information purposes only.

There is a helpsheet (no.HS214) which covers this.  Please contact [email protected] for this or you can find it in the “Customer Login” area of the website.

Users with Administrator privileges in Class no longer have to enter the ‘Old Password’ field when changing a user’s password.

However, Non- administrator users will still have to supply the existing password before it can be changed.

There is a helpsheet (no.HS048) which covers this.  Please click on the following link to view or download helpsheet – HS048 Miscellaneous – User Login Password Add_Change.docx or please watch the video below demonstrating this process.

In the UK agents generally receive a discount or commission off the gross price of the tuition they book.  Sundry items are occasionally discounted, for example the registration/booking fee.

There are three different price types for setting agent discounts & Commissions. These are set up directly within the agents record in Class.

General

This is the ‘default’ discount given to an agent for all course bookings.
For example an agent could receive 20% off the gross selling price for all tuition.

Group

This provides a method …

You may make a manual payment to a host for one of the following reasons:

To write off a payment

For example: A family owes the school money, but the school is unable to collect the money for whatever reason. The value will be displayed in the ‘Outstanding Transactions’ section of the accommodation payment Run Results page.

If the value to be written off is a minus value, i.e. -£80, then when adding the Manual Payment to cancel out the payment you would …

Students often request additional options after arrival and once they have started their studies.  Their invoice has often been processed and all fees paid, but they need to be invoiced for further items.  Some examples of the additional fees are:

Extra lessons
Exam Fees
Book Fees
Accommodation
Transfers
Excursions/Activities

Within the Invoicing screen of a student’s enrolment there is an option ‘Use Credit and Re-Invoice Method?’ and this can be used for producing a new invoice just for the additional fees without affecting the original invoice.

There is …

This can be achieved by using the ‘Booking & Production’ or the ‘Booking & Production (Extended)’ reports.

Also if you are just comparing year on year for just one particular agent this can be viewed within the individual agent, this is a quick way to see how an agent is performing over a specific period. Student numbers as well as statistical weeks and values can also be found within each of these reports.

There are helpsheets (no.HS051, SQL202 & HS169) which cover this.  Please …

Before running the statistics report ensure all proformas for arrival up to the period end date have been converted to final invoice.

Then you would setup a report within the Invoicing statistic reports.

There is a helpsheet (no. HS005) which covers this.  Please click on the following link to view or download helpsheet – HS005 Statistics – Deferred Income_Forward Sales.docx or please watch the video below demonstrating this process.