An exciting opportunity has arisen at Infospeed Ltd for a Customer Success Representative to joinour Customer Service team. If you are looking for an exciting new job role providing excellentcommunication/assistance to clients and enjoy combining this with administration – this is the rolefor you.

The Role:

A Customer Success Representative will act as a liaison, provide product/services information,training and resolve any emerging problems that our customer accounts might face with accuracyand efficiency.The best Customer Success Representatives are genuinely excited to help customers. …

Dear Customers,

We hope that you are all safe and well.

We just wanted let you know that the Infospeed Team are all working from home and the phones are manned.

I’m sure many of our customers will want to join us in wishing Lesley a very happy retirement. It’s her last day with us here at Infospeed tomorrow. A few tears and a lot of laughs here today as we look back on 22 years of loyal and excellent service for the company.

We all wish her a long and happy retirement!

Dear Class Cloud customer,

On 7th December at 10:00pm UTC, we are upgrading our Class Cloud Platform to version 8.5.0. Below we outline some important items you need to be aware of for the change this weekend.  How long will this take?

We anticipate this will take between 2 to 4 hours to complete. Throughout this maintenance window, Class will not be available. 

Important changes to Class you should be aware of!

Please be aware that all users will be asked to change their
password when they login. This is to increase …

Just 4 months after the acquisition of Infospeed by Embrace, we are delighted to say that Class is launching Class Web Starter Pack.

We are delighted to share with you the news that Infospeed Ltd has been bought by Embrace Software Inc., a Canada-based acquirer and operatorof niche software.  Over the last few months the Directors Carol, Graham and Gary have been working with Mohan Plakkot, CEO of Embrace, to agree a deal and ensure that Class finds a new owner that respects our product and our continued desire …

2019 marks the 30-year anniversary for Class! Look out for special announcements throughout the year.

Over the months and years, we’ve shared loads of little tips to help our 2,500+ customers use Class more effectively.

Today, to kick off the celebrations of our 30-year anniversary, we’ve gathered up our 30 top tips to share some neat little tricks you may not have known about that make Class so special.

See all 30 tips below and contact us if you have any questions …

With the busy summer season now here, do you need a temporary increase in Class users?

If so, we can quote you for a period of weeks or months to get you over your peak period. It’s easy to do – simply agree the quote and we will connect to add the users straight away or on a date you choose. We’ll then remove them at the end of that period. If you’d like a quote, please contact [email protected] today!

We have some fantastic news that most of our customers will be thrilled to hear… the existing Class.NET platform is now available on ‘the Cloud’ – Class Cloud!
You now have the option to upgrade from your current server-based Class.NET to Class Cloud and the benefits are plentiful!

What are the benefits of Class Cloud?

the existing Class.NET front-end that you’re accustomed to seeing/using can now be hosted by Infospeed
your IT costs are vastly reduced:

there is NO need for (the purchase, maintenance and replacement of) an in-house …

Class.NET Version 8 is now available for downloading from our website!

Just a few of the many enhancements include:

Class compatibility with Microsoft SQL Server 2008 to 2016
the ability to configure Class to email through TLS/SSL SMTP protocols eg. Microsoft 365
the ability to report on accommodation payments made to host families
further enhancements to accommodation, groups and the Teacher Portal module

A short video is available to explain the new features and enhancements (password available from [email protected])

If you have any questions about …