Students often request additional options after arrival and once they have started their studies.  Their invoice has often been processed and all fees paid, but they need to be invoiced for further items.  Some examples of the additional fees are:

Extra lessons
Exam Fees
Book Fees
Accommodation
Transfers
Excursions/Activities

Within the Invoicing screen of a student’s enrolment there is an option ‘Use Credit and Re-Invoice Method?’ and this can be used for producing a new invoice just for the additional fees without affecting the original invoice

There is …

If a course start date falls on a national holiday/school closure, dates can be added to display a warning message to stop the user from selecting this date for the start of a course.

There is a helpsheet (no.HS085) which covers this.  Please click on the following link to view or download helpsheet – HS085 Maintenance_Settings – Warning Dates (National Holidays).docx or please watch the video below demonstrating this process.

We are often asked to recommend a webcam or card printer that works well with Class.

The webcam that we would recommend is the Microsoft LifeCam HD-3000 and the card printer is IDP Smart printers, you can buy single sided printers or double sided printers.

There is a helpsheet (no.HS171) which covers this.  Please click on the following link to view or download helpsheet – HS171 Miscellaneous – Webcam & Card Printer.docx

Class uses the settings from your pc.

If your settings are not in the format required for Class you could receive an error message.

There is a helpsheet (no.HS031) which covers this.  Please click on the following link to view or download helpsheet – HS031 Miscellaneous – Date & Time formatting in Class.docx

The Malta Government are introducing a new bed tax effective effective from 1st June 2016.

What we know about this:

All persons to be charged €0.50 per accommodation night
Charge to be exempt from VAT
Persons under 18 to be exempt
Persons staying more than 10 nights to have charge capped at a total of €5 per CONTINOUS stay
Reporting over periods in the year to aggregate and show calculated totals to be passed on to government

To set up and use the bed tax within Class.

There …

When running an invoicing statistics report based on ‘date spread’ for courses the statistical weeks are not always rounded as 1 statistical week.  Instead we see results such as 0.77 and 1.08.

This is because courses generally run from Monday to Friday – 5 days

The invoicing statistics are always based on 7 days

There is a helpsheet (no. HS046) which covers this.  Please click on the following link to view or download helpsheet – HS046 Statistics – How Date Spread Statistical Weeks calculate.docx

Within Class it is possible to create student labels/cards and for the school logo to appear on them.

This can be done through the Enrolment-General quick reports then sending to labels.

There is a helpsheet (no.SQL053) which covers this.  Please click on the following link to view or download helpsheet SQL053.net Student ID Cards.doc

This can be achieved within an Enrolment Statistics report (select Reporting>Reporting Module)

Here you will be able to select the dates that you wish to report on along with all countries or you can report on just particular countries.  You can add further fields for example if you were wanting to see student forename and surname.

There is a helpsheet (no.HS068) which covers this.  Please click on the following link to view or download helpsheet – HS068 Statistics – Enrolment – Student Numbers by …

This information can be reported on by using the “Enrolment Bookings” report.

Within the report you can enter the dates required, with the number of months you wish to report on.

This can then be sorted by different options i.e Schools, Agent, Territories etc.

Then the report is ran to Excel.

There is a helpsheet (no. SQL057) which covers this.  Please click on the following link to view or download helpsheet – SQL057.net Statistics – Booking Stats.doc

To create an arrivals list that has transfer details and accommodation requirements, you would need to create a Transfer quick report.

Adding in the transfer criteria, and also adding “Accommodation Finance Status Name” and setting the criteria to “Active” along with the fields for “Booking Accommodation Forename” and “Booking Accommodation Surname”.

This will produce a report on students who require transfer and have an accommodation booked.

There is a helpsheet (no. SQL138) which covers this.  Please click on the following link to view or …