This error often indicates that there is no printer assigned to the PC where the user is trying  to print.

Therefore, please ensure that there is a “Default” printer attached to this PC.

If you are still experiencing issues please contact our Support Desk [email protected]

Check the date range entered is valid

If you are still experiencing issues please contact our Support Desk [email protected]

The message indicates that all users are already logged in and you may need to ask/wait for someone to log out.

However, sometimes if a user hasn’t logged out correctly or their computer has crashed it will leave their session logged on.

You could ask all users to log out of Class and then select File/Users Logged In.

If there are any users showing as logged in but you know they are not, highlight the name and select ‘Clear’.

An Administrator of Class will …

If you are the only user experiencing this issue please reboot your PC (Start/Shutdown) to see if this clears the message.

However, if all users are experiencing this issue then you will need to arrange a convenient time with all the users to get your Class Server rebooted.

If you are still experiencing issues please contact our Support Desk [email protected]

Please drop our Support Desk and email, and we will be happy to advise you on costs depending on number of credits your wish to purchase.

They normally come in bulks of 500, 5000, 10000.

Many Thanks

For example if you would like a student’s course to remain priced at 20 week rate, even if the student splits their 20 week stay between 2 courses (priced either the same or differently) of, for example, 2 x 10 weeks.

Within the 1st course, change the ‘Charge Rate’ to 20 weeks and this will then pick up the price of 20 weeks.

Then when adding the second course also set the ‘Charge Rate’ to 20 weeks.

Then when looking at the finance, it …

Within Class you would need to create an ‘Agent’ type document, inserting all text and required merged fields that you wish to include on the mailshot.

Then within an ‘Agent’ type quick report, add the fields and criteria to the report including the agent email address a (so that you can see agents that you might not have email address for).

Then select on ‘Search’ to display all the Agents that match the selected criteria.

You will then have the option to select ‘Send Document’, search …

To find the average age of students you would need to create an Enrolment General quick report.

Then when merging it to an Excel spreadsheet you then have the facility within the AutoSum to select the ‘Average’, this will then calculate the average age.

There is a helpsheet (no.SQL179) which covers this.  Please click on the following link to view or download helpsheet – SQL179.net Student Average Age Report.doc

To get a list of student numbers by course, over the one year based on the period they were studying.

You would create a Course Booking Statistics report.

There is a helpsheet (no.HS107) which covers this.  Please click on the following link to view or download helpsheet – HS107 Statistics – Course Booking – Student Numbers by Course.docx or please watch the video below demonstrating this process.

The Admission Status function can be used to record how the booking is progressing and is linked to the Booking Status.

There is a helpsheet (no.HS213) which cover this.  Please click on the following link to view or download helpsheet  HS213 Enrolment – Admission Status.docx  –  or please watch the video below demonstrating this process.